Contact
support@electronicmusicmall.com is the only way to reach us. There is no phone line or live chat.
Bug in a calculator
Tell us which tool — BPM Tempo, Delay Time, MIDI Note Frequency, Sample Rate & Bit Depth, Audio File Size, or DJ Mix Harmonic Key — plus the inputs you entered and the result you expected. That is usually enough to reproduce it.
Museum correction
Entries in the synths & drum machines museum are pulled from Wikipedia and Wikimedia Commons. If something looks wrong, the fastest fix is usually the Wikipedia article itself — but we are happy to hear about it either way.
Response time
This is a small, independent site, so replies are not instant. We read everything that comes in and get to it as we can.
What we cannot do
Calculator results are estimates from standard formulas, not professional audio-engineering advice, and we cannot review your mixes or troubleshoot your specific DAW setup. We also are not affiliated with any instrument or software brand mentioned on the site.